Posted time September 19, 2022 Location Perth Job type Technical

About you:

The successful candidate must be able to provide exceptional IT Project expertise and Client Support via phone, conferencing, email and in person. They must be able to work as a team, yet show strong leadership, initiative and accountability to empower the technical team to finish tasks on time, every time.

Reporting to the CEO, they will be responsible for the following (but not limited to):

    • Exceptional customer service and communication skills (written, verbal and interpersonal)
    • Configuring, deploying and supporting Smartphones, Laptops, Desktops, Servers and peripherals using Intune and remote management utilities
    • Troubleshooting application and user problems
    • Managing helpdesk service requests, security breaches and emergency calls using best practice RMM and PSA tools
    • Planning, Performing and supporting Cloud Migrations from on premise Exchange to Microsoft 365 using Migration tools and scripting
    • Configuring, deploying and supporting End Point Protection solutions
    • Configuring, deploying and supporting Microsoft 365 Data Backup Solutions
    • Updating system documentation and time sheet information daily
    • Liaising with stakeholder to manage their expectations
    • Assisting design and scope clients requirements
    • Scripting and Automations tasks as required
    • Engaging and building relationships with Vendors
    • Mentoring and leading project teams as required

Benefits and Perks:

The successful candidate will be offered flexible hours with the added bonus of being able to work from home and site as required. They will be offered the opportunity to progress their career and provide input into the business and its customers.

If you believe that you meet the above criteria and are interested in the role, then please forward the following to hr@perthsupport.com:

    • Your current CV
    • A covering letter showing proven ability to meet the requirements

 

Mail your resume to hr@perthsupport.com